Betjili Privacy Policy — A complete guide to how your personal information is kept secure

1 Introduction & Definitions

Betjili holds your trust in the highest regard. We understand that sharing personal information online can be a concern — which is why this Privacy Policy sets out clearly and transparently what information we use, why we use it, and what rights you have.

In this document, "Betjili", "we", and "platform" refer to the betjili.pro website and its mobile app. "User", "member", and "you" refer to any individual using Betjili's services. "Personal data" refers to any information that can directly or indirectly identify you.

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2 What Data We Collect

Betjili collects only the information that is strictly necessary. A detailed breakdown is provided below:

A) Information collected at the time of registration

• Full name (as per national ID)
• Mobile Number & Email Address
• Date of Birth (for age verification)
• Division & District of Residence
• Preferred payment method

B) During Identity Verification (KYC)

• Copy of National ID / Passport / Driving License
• Bank Account or Mobile Banking Details
• Proof of address (where applicable)

C) Automatically while using our services

• IP Address & Device Information
• Browser type and version
• Activity logs on the platform
• Gaming History & Transaction Records
• Cookies & Session Data

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3 Purpose of Data Collection

Betjili uses your data only for specific, legitimate purposes. No information is ever used beyond its intended scope:

• Account Management: To verify registration, login, and identity confirmation.
• Service delivery: To play games, place bets, process payments, and complete withdrawals.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Customer Support: To resolve your queries and complaints promptly.
• Legal Compliance: To meet regulatory authority requirements.
• Personalization: To deliver offers and experiences tailored to your preferences.
• Contact: To send important updates, security alerts, and promotional information.

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4 Data Sharing Policy

Betjili Never sells or rents your personal information. However, data may be shared under the following limited circumstances:

• Payment Providers: With bKash, Nagad, or your bank — solely to process transactions.
• Game Provider: Pragmatic Play or Evolution Gaming — minimal data shared for game service purposes.
• Security Partners: Fraud detection service provider — engaged for security purposes.
• Legal Authority: When required by a court order or government directive.

In all cases, data recipients are bound by confidentiality agreements and are required to comply with Betjili's standards.

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5 Data Retention & Deletion Policy

How long your data is retained depends on the type of information and applicable legal requirements:

Data is securely deleted upon expiry or at your request. Certain information may be retained for a specified period due to legal obligations.

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6 Cookies & Tracking Technologies

Betjili's website and app use cookies and similar technologies. Cookies are small data files stored on your device.

Cookie Type

You can disable optional cookies through your browser settings. However, disabling essential cookies may affect the proper functioning of the service.

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7 Your Rights

As a Betjili member, you have several important rights regarding your personal data:

• Right to Access: You can find out exactly what information we hold about you.
• Right to Rectification: You may request corrections to any information that is inaccurate or out of date.
• Right to Erasure: You may request that your data be deleted under certain circumstances.
• Right to Restrict Processing: In certain cases, you may restrict how your information is used.
• Right to Data Portability: The right to request a copy of your data.
• Right to Object: You may object to your data being used for specific purposes.

To exercise any of these rights, email support@betjili.pro. All requests will be addressed within 30 days of receipt.

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8 Children's Privacy

Betjili's services are not intended for anyone under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor's data has been collected, please notify us immediately — it will be deleted without delay.

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9 Security Measures

Betjili follows the highest industry standards to protect your data:

• 256-bit SSL/TLS: Maximum encryption on all data transmissions.
• AES-256: Encryption of stored data.
• 2FA Support: An extra layer of security for your account.
• Regular Penetration Testing: Security audits conducted by independent third parties.
• Real-time monitoring: Instant detection of suspicious activity.
• Access Control: Only authorised personnel have access to the information they need.

If you believe your account security has been compromised, change your password immediately and contact our support team.

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10 Third-Party Services & Links

The Betjili platform integrates third-party game providers (such as Pragmatic Play, Evolution Gaming) and payment providers, each of which operates under its own privacy policy.

Betjili is not responsible for third-party policies. However, we ensure that every partner we work with adheres to the highest security standards.

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11 Changes to the Privacy Policy

Betjili may update this policy at any time. When changes are made:

• This page will be updated with a new date when changes are made.
• For significant changes, a notification will be sent to your registered email or via the app.
• Continued use of the service after any changes take effect will be considered acceptance of the updated policy.

Visit this page regularly to stay informed about any updates.

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12 Contact Us

For any privacy-related questions, complaints, or requests:

• Email: support@betjili.pro
• Live Chat: Via website or app, 24/7
• Help Center: Help Center Page

General requests are responded to within 48 hours; data-related requests are handled within 30 days.